mm77's Privacy Policy

mm77 (referred to herein as "we", "us", or "the platform") is a trusted online entertainment service provider in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") explains what information we collect when you use mm77's website, application, or related services ("Services"), how that information is used, who it may be shared with, and what your rights are.

By using our Services, you are considered to have agreed to the terms set out in this Policy. If you do not agree, please refrain from using our Services. This Policy should be read alongside our Terms and Conditions. In the event of any conflict, the Terms and Conditions will prevail.

This Policy applies only to personal information directly related to the mm77 platform. Third-party websites or services are governed by their own privacy policies.

mm77 collects only the information necessary to provide its services, ensure security, and improve the user experience. We collect information in the following categories.

2.1 Information You Provide Directly

Information you supply to us yourself includes:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only for individuals aged 21 or above)
• National ID or passport number (for identity verification purposes)
• Bank account or mobile banking number (bKash, Nagad, Rocket, bank transfer)
• Details of messages or complaints you send when contacting us

2.2 Automatically Collected Information

When you use our Services, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited, click patterns, and session duration
• Login and logout times and session length
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

For fraud prevention or identity verification, we may occasionally verify limited information with trusted third parties. The privacy policies of those parties also apply in such cases.

mm77 uses collected information for the following legitimate purposes. We never use your information for any other purpose without your consent.

• Account management: For registration, login, profile updates, and password recovery.
• Identity verification: To confirm age and comply with anti-money laundering regulations.
• Processing financial transactions: To securely complete deposits and withdrawals — via bKash, Nagad, Rocket, or bank transfer.
• Customer support: To answer your questions, resolve complaints, and operate 24/7 live chat and email services.
• Security and fraud prevention: To detect suspicious activity and keep accounts secure.
• Service improvement: To analyse your usage patterns and further improve the platform experience.
• Responsible gaming: To manage self-exclusion or limit-setting requests.
• Legal compliance: To maintain records required under applicable laws and regulations.

mm77 never sells your personal information or transfers it to third parties for commercial purposes. Information may be shared only in the limited circumstances described below.

4.1 Service Provider Partners

Trusted third parties engaged for payment processing, technology infrastructure, or fraud detection process information on our instructions. They may not use this information for their own purposes.

4.2 Legal Obligations

We may be legally required to disclose information under a court order, a request from a government authority, or applicable law. In such cases we will provide only the minimum information necessary.

4.3 Protection of Organisational Interests

Information may be shared where necessary to protect our rights, property, or security, or to protect the interests of users.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, subject to the same privacy protections.

The mm77 platform uses cookies and similar tracking technologies. These are used to personalise your browsing experience, keep login sessions active, and analyse site performance.

5.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the site — staying logged in, saving cart information, and so on.
• Functional cookies: Used to remember your preferences (language, settings).
• Analytics cookies: Collect privacy-friendly statistics to understand user behaviour.
• Security cookies: Help detect fraudulent activity and protect accounts.

5.2 Cookie Controls

Most cookies can be disabled through your browser settings. However, disabling essential cookies may affect some key platform functions.

mm77 applies industry-standard security measures to keep your information safe. Our security framework includes:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Encrypted data storage: Sensitive information stored in our databases is protected with strong encryption algorithms.
• Access controls: Only authorised staff can access your information, and only when needed for a specific purpose.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: Adds an extra layer of security to your account.
• Fraud detection systems: Suspicious activity is detected and blocked in real time.

However, no method on the internet is completely secure. We strive to provide the highest level of protection, but we cannot guarantee absolute security in the event of a data breach. If you become aware of any security issue, please contact us immediately at [email protected].

mm77 retains your information only for as long as necessary and legally permitted. Retention criteria are as follows:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Kept for a defined period due to financial and legal obligations.
• After account closure: Identity verification documents and certain transaction records may be retained for a defined period in accordance with regulatory requirements.
• Marketing communications: Cancelled immediately upon withdrawal of your consent.

Once the retention period expires or there is no longer a legal basis for retention, data is securely deleted or anonymised.

As a mm77 user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

8.2 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you may request that it be corrected. Much of your information can be updated directly from your account profile page.

8.3 Right to Erasure

In certain circumstances you may request that your data be deleted. However, deletion may not be possible where there is a legal obligation or where it is required to protect our legitimate interests.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for certain purposes, particularly in relation to marketing communications.

8.5 Data Portability

In certain circumstances you may request your data in a structured, machine-readable format.

8.6 Withdrawal of Consent

Where any processing of your information is based on your consent, you may withdraw that consent at any time — though this will not affect the lawfulness of processing carried out before the withdrawal.

mm77's services are intended solely for individuals aged 21 or above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor has created an account on our platform, please notify us at [email protected].

Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred and processed internationally. In such cases:

• We ensure that all transfers are carried out with appropriate safeguards in place.
• Data recipients are contractually bound to maintain privacy standards equivalent to this Policy.
• We work only with trusted, recognised service providers.

mm77 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• By sending a notification through the platform
• By sending a notice to your registered email address
• By updating the "Last updated" date at the top of this page

Continued use of the Services after any changes will be taken as your agreement to the updated Policy. If you do not agree to the updated Policy, stop using the Services and request that your account be closed.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our support team. We are committed to resolving your issues promptly.